REFUND & CANCELLATION POLICY

• 90% refund for cancellation received 30 days or more in advance.10% will be retained as booking charges by hotel.
• 50% refund for cancellation received 15 days in advance or more.
• No refund for cancellation received less than 15 days in advance.
• Any Room booking made above 05 rooms at one given time is non refundable.
• No refund or cancellation during puja, valentine day, Xmas and New Year.
• No refunds for unused nights or early Check - Out.
• The Hotel is not responsible for room cancellation because of the cancellation of flight / ferry.
• The Hotel is not responsible for cancellation of reservation due to climate changes.
• In case the guest has an International bank account ane then any bank charges applicable are to be borne by the customer.
• No refunds for cancellation received on booking from December - January.